Processing Employee Online change requests

Shortcut/Mask: HREORQ

Use the Employee Online Requests window to view the information associated with requests created by employees making changes to data found on some Employee Online windows. You can also use the Employee Online Requests window to approve or reject requested changes. Presently, there are five Employee Online windows that have changes tracked in this manner. Employee Online windows with this feature enabled are: Direct Deposit, Personal Information, Emergency Information, Family Information, and Tax Information.

Important: Required configuration for this window include the common code HRPY/HREOxx and Workflow model EO_XX (where XX is the 2 character abbreviation for the Action Type). For more information about common code configuration, refer to the Common Codes Guide posted on the Customer Support Portal or select here to view the online version. You can download the EO_XX Workflow model template from the Customer Support Portal.

Complete the following steps to search for a particular employee and process associated change requests:

  1. Open this window by entering HREORQ in the Search field and pressing Enter.

  2. Enter selection criteria at the top of the window. As you enter selection criteria, the results dynamically display in the results panel.

    Note: Effective dates from the Employe Online Withholding Allowance (PYUPWA) window are controlled by the EOCD/TAXWITH common code. Refer to the Common Codes User Guide for additional information.

  3. Select the employee.

  4. View information associated with this employee in the following tabs:

    • Results tab: The Results tab displays the list of search results based on the search criteria that you specified. The information in this panel is derived from Human Resources (adhoc_request). You can select any of the displayed request records in the Results panel to view the request information in the Adhoc Request Information tab.

    • Adhoc Request Information: Basic information associated with the change request are displayed in this tab, including: request ID, employee ID, action type, status code, reason code, submitted by, and submitted date. By default, the information associated with the first record in the results list displays in the Adhoc Request Information tab.

    • Transaction Details: The information in the Transaction Details tab is derived from Human Resources (adhoc_trns). Every field that was changed on one of the supported Employee Online windows is listed in the Transaction Details grid for the request selected in the Results grid.

  5. Select Approve Request or Reject Request.

    Result: You have processed an employee's change request.

Related Topics: 

  • Setting up the employee master file (HREMEN)

  • Updating family medical leave information (HREMFM)

  • Processing Employee Online requests (HREOTR)

  • Setting up employee benefits (HREOSUBS)

  • Defining the Employee Online transactions (HREOSUTD)